CrowdStrike Exec Apologizes Before Congress for Glitch Behind Global IT Outage

A senior executive at the cybersecurity firm CrowdStrike apologized during a congressional hearing on Sept. 24 for a faulty software update that caused a worldwide IT outage in July. Adam Meyers, senior vice president for counter-adversary operations at CrowdStrike, issued the apology during a hearing before the House Homeland Security Cybersecurity and Infrastructure Protection subcommittee. Meyers said that the Austin-based company is “deeply sorry this happened” and that it is “determined to prevent this from happening again” July’s global outage occurred due to an undetected error in a software update issued for Windows in a security system called Falcon, which is produced by CrowdStrike, the company has said....